SHIPPING & RETURNS

Shipping Policy

Orders ship via our preferred carrier, United Parcel Service, unless indicated otherwise on your order. The customer is responsible for all shipping.

Return & Exchange Policy

Return requests must be made within 7 days from merchandise receipt. All returns and exchanges are subject to a 20% restocking fee.

Customers will be responsible for all freight and shipping charges on items returned.

Customer and special orders cannot be cancelled once they have been entered into production.

All sales are final on closeout items; returns are not acceptable on closeout items under any circumstances.

For any additional questions please contact JAXWEAR Customer Service:

Tel: 850-708-8605, Monday – Sunday, 8:00 a.m. - 5:00 p.m. Pacific Time

General Inquiries: jaxwearcouture@gmail.com